Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Job Description

Customer Service - Call Center Agent

Dubai, UAE

Arabic Speaker


  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Refined communication skills with an ability to persuade customers.
  • Portraying a positive outlook towards suggestions from the management related to required improvements.

Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Distribution, Supply Chain & Logistics
Company Type
Unspecified
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
3

Preferred Candidate

Residence Location
United Arab Emirates
Nationality
All Arab Countries
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