Job Description
Deal with the organization's telephonic conversations with utmost diligence and punctuality.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesElaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.
