Job Description
Black & Grey HR is proud to partner with one of the region’s leading last mile logistics companies in their search for a highly motivated and experienced Business Unit Manager. This key leadership role will be responsible for managing day-to-day operations, ensuring the efficient outsourcing of drivers to various delivery businesses, and driving the expansion of the business. The Business Unit Manager will work closely with a team of Sales Specialists to generate new business, maintain client relationships, and optimize operational processes for continuous growth and success.
Key Responsibilities:
Operational Management:
- Lead, manage, and optimize the operations of the business unit, ensuring seamless driver outsourcing to multiple delivery businesses.- Oversee the end-to-end delivery process, from driver allocation to ensuring the timely and efficient execution of deliveries.- Monitor and track performance metrics, identify areas for improvement, and implement corrective actions as needed.- Implement and refine operational processes to enhance speed, accuracy, and customer satisfaction.- Manage a team of drivers and coordinate their activities, ensuring timely deliveries and maintaining high standards of service.
Business Expansion:
- Collaborate with the sales team to identify new business opportunities and drive the growth of the unit.- Develop and execute strategies to increase the company’s market share in the delivery sector.- Establish and maintain strong relationships with clients and delivery businesses, acting as the main point of contact.- Work with the sales team to create proposals, negotiate contracts, and secure long-term agreements with new clients.
Team Leadership:
- Lead and manage a team of sales specialists and operational staff, providing guidance, training, and mentorship.- Foster a positive and collaborative team environment, ensuring clear communication and alignment of goals.- Set performance targets for the team, monitor progress, and implement corrective actions to ensure objectives are met.
Financial Management:
- Develop and manage the unit’s budget, ensuring cost-effectiveness and profitability.- Track and report on key financial metrics, ensuring targets for revenue, cost reduction, and profitability are consistently met.
Client and Vendor Relationship Management:
- Build and maintain strong relationships with existing and potential clients to ensure satisfaction and encourage repeat business.- Ensure vendors and delivery businesses adhere to contractual obligations, timelines, and quality standards.
Requirements- Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field. MBA preferred.- 5+ years of experience in operations management or business unit leadership, preferably in the logistics or delivery sector.- Proven track record of successfully expanding business operations and driving growth.- Experience in managing a team, with a strong focus on operational efficiency, client satisfaction, and team performance.
Benefits
What’s in It for You?- Competitive Rewards: An attractive compensation package complemented by extensive benefits.- Career-Defining Opportunity: Shape the future of a fast-growing, market-leading organization.If you're an experienced leader with a passion for operational excellence and business growth, we would love to hear from you. Apply today to become part of an expanding team!
