Business Sector Manager - Air Freight | Al-Futtaim Logistics | Supply Chain

Job Requisition ID: 167691 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

Drive growth and profitability of Air Freight Management (Air, Multimodal, Special Logistics) through effective leadership, employee engagement, and key customer interaction in the UAE. Oversee operational and financial performance of Air Freight Management at Al Futtaim Logistics. Support Freight Management in developing Pharma Logistics and Oil & Gas verticals in the UAE.

What you will do:

• Full ownership of BU operations, financials, assets, and risks.
• Represent BU with customers, authorities, and senior management.
• Drive business development in Oil & Gas, Aerospace, F&B, Pharma, and Air Freight across UAE & GCC.
• Ensure efficient interdepartmental coordination for operational excellence.
• Develop strategic partnerships, optimize supply chain costs, and enhance service levels.
• Own P&L, budgeting, and KPI reporting while setting and achieving SLAs.
• Lead human resource development, succession planning, and employee engagement.
• Ensure compliance with international freight regulations, government policies, and AEO standards.
• Negotiate rates, maintain key customer relationships, and oversee service level agreements.
• Drive revenue growth, operational efficiency, and department administration, ensuring business sustainability.

Required Skills to be successful:

• Proven ability to manage large-scale Freight Operations efficiently.
• Expertise in handling high-value bids & RFQs for new and existing customers.
• Strong negotiation skills with carriers and agents to ensure customer retention and a healthy hit ratio.
• In-depth knowledge of Aerospace, Pharma, Food Logistics, and specialized freight solutions.

About the Team:

This role reports to the General Manager - MENA, leading a dedicated team while collaborating closely with the senior logistics management team in a fast-paced and dynamic environment.

What equips you for the role:

• Postgraduate degree, preferably in Business Management or Supply Chain Management.
• Minimum 10 years in the Air Freight industry
• Expertise in Air Freight Operations Management, Procurement & Pricing, Tender Management, and MIS reporting.
• Customer-centric approach, execution excellence, integrity, quality, and compliance.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.