The job profile for this position is Operating Effectiveness Analyst, which is a Band 2 Senior Contributor Career Track Role.
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Cigna Healthcare is seeking a highly skilled and motivated Business Process Document Specialist to join our team in Dubai. This role is exclusively for UAE Nationals. The successful candidate will be responsible for creating, maintaining, and improving business process documentation to ensure operational efficiency and compliance with regulatory standards.
Documentation Development: Create, edit, and update comprehensive business process documents, including policies, procedures, and workflow diagrams.
Process Analysis: Analyze existing business processes and identify areas for improvement to enhance efficiency and compliance.
Stakeholder Collaboration: Work closely with various departments to gather information, understand processes, and ensure accurate documentation.
Compliance and Standards: Ensure all documentation adheres to industry standards and regulatory requirements.
Training and Support: Provide training and support to staff on new and updated processes and documentation.
Continuous Improvement: Regularly review and update documentation to reflect changes in business processes and regulatory requirements.
UAE National: This position is open only to UAE Nationals.
Education: Bachelor’s degree in Business Administration, Information Management, or a related field.
Previous experience in business process documentation or a similar role.
Skills:
Excellent written and verbal communication skills.
Strong attention to detail and analytical skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
Ability to work independently and collaboratively in a team environment.
Knowledge: Familiarity with healthcare industry standards and regulatory requirements is a plus.
Cigna Healthcare is a global health service company dedicated to improving the health, well-being, and peace of mind of those we serve. Our mission is to deliver affordable, predictable, and simple health care to our clients and customers.
Join us in our mission to help people improve their health, well-being, and security.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.