At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
About The Opportunity:
The Business Development Manager identifies, develops and typically closes new sales opportunities. Serves as the primary interface for all products and services, and creates demand for the organization's products and services by raising their profile with customers.
Responsibilities:
Cold calling and networking to arrange meetings with potential customers for new business
Maintain and expand the company’s database of prospects
Maintain accuracy and quality of data entered in the CRM systems (SFDC)
Establish and maintain contact with existing and potential clients to maximize the opportunities for new business
Achieve and maintain Net Promoter Score for Customer Retention as well as Book of Business
Understand business opportunities, customer requirements & present appropriate solutions to win opportunities
Identify customer requirements (stated or intended), as well as statutory, regulatory & any additional requirements
Address all sales enquiries and generating the appropriate client response as well as communicating client requirements to the Operations Team for alignment on scope and costs.
Collaborate with Commercial Team Members to determine necessary strategic sales approaches
Maintain and develop relationships with customers and stay abreast to market environment to develop solutions ahead of the curve. Good understanding of the industry vertical regulations, market drivers and practices.
Conduct presentations to prospects and customers, resolve queries, having strong knowledge so as to guide them to the right solution or service
Negotiate the terms of an agreement, providing quotes and bidding for the tenders. Create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
Negotiate on price, costs, delivery and specifications.
Maintain up to date validity of customer contracts and POs
Negotiate customer contract renewal terms and pricing
Resolve payment related escalations and maintain a healthy receivables balance with customers
Valued skills and experience:
To be considered you will have a significant direct solution sales experience, selling business services, business process outsourcing, archiving or similar offering.
Proven experience of strategic new business hunting, sales process and solution selling.
The ability to develop solutions that map to customer requirements.
Experienced in delivering sales of Technology solutions
Excellent written, oral and presentation skills.
Strong interpersonal, planning, and analytical skills.
Ability to influence and negotiate.
Ability to make decisions and think in broad terms, considering the impact to the entire company.
Ability to team up effectively at all levels of Iron Mountain and customer personnel (to include C-level) on a wide range of topics and issues.
Discover what awaits you:
Competitive base salary with excellent uncapped OTE
Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.