Job Description
dnata Travel Group, represents the travel division of dnata, one of the world’s largest air and travel services providers. Consisting of more than20 leading international travel brands, we are proud to serve our global customer base as a leading, award-winning travel services provider.
As a Business Development Executive, you willefficiently plan, manage, organise and monitor sales targets to ensure the achievement of sales Objectives and the directives of the department. Constantly keep in touch with the Principals/Trade Partners/Clients/Accounts to ensure that the standards of service agreed are maintained and delivered to their satisfaction.
In this role, you will:
- Responsible for the achievement of the overall sales targets by sourcing and prospecting for new business, as well as managing existing business to increase revenue.
- Focus on client relationship management and the effective use of the systems to ensure the strict implementation of procedures and the policies of the trade, maintain and improve service standards.
- Monitor revenue, yield and staff productivity, in order to recommend changes to achieve clientsatisfaction, revenue targets and profitability.
- Liaise with both internal and external clients to audit service quality levels and propose operational changes where necessary to optimise clients.
- Regularly communicate the product portfolio to customers using all means available to maximise sales and revenue. Ensure that policy decisions are promptly communicated to our front-line staff, Trade Partners and clients.
- Continuously update the database.
- Prepare and submit weekly, monthly and annual sales reports. Prepare annual / bi-annual business reviews for the client.
- Prepare responses to RFI/RFP from clients locally and regionally as required.
- Review/analyse market trends and give recommendations to line manager. Support all promotions and events organised by dnata Travel Services to ensure sales targets and organisational goals are met.
