Business Development and Sales Manager MENA
Job summary Permanent contract Dubai, Riyadh Salary: Not specified Starting date: September 30, 2024 A few days at home Experience: > 5 years Education: Master's Degree Skills & expertise Generated content Ethical conduct Programming languages Business planning Teamwork 13 days ago
Job description
The Business Development and Sales Manager will be accountable for revenue plans and targets for their region/product portfolio. The incumbent will be responsible for client relationships and client satisfaction and will work closely with Product Managers to address customer needs, promote additional products and close additional business. The incumbent will provide customer needs input to new product teams.
Main Duties:
Business Development
Upsells/cross-sells other ETS products effectively and in a timely manner to existing clients
Helps manage contract negotiations and agreements, with support from General Counsel and Finance, with associations and partnerships, as needed
Develops effective strategies to build brand awareness and gain access to decision makers
Works with Product Managers / Marketing teams to develop innovative sales, marketing ideas, and effective pricing strategies
Participates in conferences and other business events to represent ETS brand and promote products
Generates, qualifies, and nurtures sales leads and build relationships with prospective clients and partners
Participates with Product Management and other to respond to RFIs/RFPs that fit the business unit’s strategies and directions
Client Management
Develops strong working relationships with key decision makers and influencers in multiple departments within institutions, governments and organizations to support use of assigned ETS products
Anticipates and responds to client needs (collaborating with Product Managers)
Manages client relationships and contractual service level agreements
When appropriate, manages monthly billings and follow up on open receivables
Develops strategies to attain and improve client satisfaction
Understands client goals, find opportunities for growth and make volume projections across their portfolio of clients
Represents the program at conferences and other external events
Where appropriate, secures contract renewal
Adhere to ethical standards and comply with the laws and regulations applicable to the job function
This role will be based in Dubai or in KSA and will require travel across the MENA Region.
Join an international company with a meaningful mission, leader in the language assessment industry
Be part of a multicultural & very open-minded Team
A strong culture encouraging initiatives, based on trust, teamwork and ownership
Preferred experience
Skills
Undergraduate degree (or relevant experience) in related fields such as: Business Administration, Marketing or other areas combined with relevant work
5+ years of combined experience in a combination of client management, business development, sales, consulting or marketing
Someone who has a strong track record in B2B is essential
Demonstrable relevance within the industry
Proven network of contacts or abilities to generate contacts quicklyPossess solid understanding and knowledge of market trends and competition
Knowledge of product portfolio and ability to apply that knowledge in a solution approach to customers
Strong Customer Service skills and ability to communicate effectively with a broad range of audiences (internal and external)
Ability to work with cross-functional teams to deliver effective responses and product solutions to client
Ability to act and respond quickly to client demands
Someone who comes from a B2B SAAS Sales background is a big plus.
Languages required
English & Arabic (both verbal & written - C1 Level)
Another language, particularly Russian, is an additional asset.
Interview with the HR Team
interview with the Director, Business Development for IP
Interview with the VP International Development & the Regional Sales Leader
Check references
Education, Recruitment, Job Training 144 employees Founded in 2001 Average age: 39 years old 65% 35% ETS EMEA, a wholly owned subsidiary of ETS, is the international arm of ETS that brings ETS expertise to educational and business communities around the world.
Our mission is to advance quality and equity in education worldwide supporting learners at every important stage of their journey and to facilitate access to new educational and professional opportunities.
ETS EMEA offers a wide range of language assessments, including ETS’ two well-known English proficiency tests - the TOEIC® test and the TOEFL® test - and in addition the Pipplet test, assessing oral and written skills of job seekers, employees, and learners, in 40 languages.
The pros
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