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BMS Command & Control Centre Operator | Real Estate | Asset Management

Today 2025/05/19
Full Time Employee
500 Employees or more · Retail & Wholesale

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Job Description

Overview of the role: 

AFGRE – FM CCC Operations is a 24x7 operation that continuously monitors and controls all Dubai Festival City (DFC) systems, including the building management system (BMS), supervisory control and data acquisition (SCADA) system, traffic signal system, computer-aided facilities management (CAFM) system, and irrigation system. CCC Operators ensure that all these systems function properly to provide a comfortable and liveable environment for DFC residents and visitors.

 

What you will do: 

  • Verify Work Request details & create Work Order link to Work Request
  • Receive CCC related calls during business days & hours.
  • To follow up with MEP / Non MEP Coordinators on Job Card delays based on appointment and Service Level Agreement
  • Conduct verifications of MEP & Non-MEP Job Cards with Service Provider’s coordinators and forward to respective FM and ensure all Completed Job Cards are closed by relevant parties
  • To ensure daily reports on Closed Job cards, Planned Preventive Maintenance & other reports to be generated & report to CCC Manager
  • To Monitor equipment failure & raise Job Cards for contractors and report to FM - CCC, to maximize Building Management System operational capabilities.
  • Routinely checks correct system operation of all equipment Based on Standard Operating System of the Building Management System and monitor the operation of the HVAC control systems using the BMS to monitor performance.
  • Monitor Energy Savings of all the SPVs managed by AFGRE - FM
  • To advise the FM managers on outstanding work against SLAs within the iViva system

 


Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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