Job Description
Note: Please apply only if you have SALON AND SPA MANAGER EXPERIENCE.
Position Overview: Salon and Spa managers oversee the daily operations of health and beauty spas. They manage the facilities, equipment, budget and staff and aim to create a relaxing environment for clients.
Salon and Spa management tasks and responsibilities: The general tasks and responsibilities of managing a spa include:
- Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety
regulations compliance.
- Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service.
- Ensure customer satisfaction by addressing client needs and promptly resolving any issues.
- Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability.
- Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages,
and partnerships.
- Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary.
- Regularly evaluate service quality and client satisfaction and make necessary adjustments.
- Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations.
- Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene.
- Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand.
Boshiyuan SPA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Skills
Qualifications and Skills:
- Hold a degree or diploma in business management, hospitality management or related field.
- Minimum of 2-5 years of experience in as spa manager, with specific experience in spa in the UAE.
- Strong knowledge in spa management.
- Proficiency in accounting software and Microsoft Office Suite (Excel, Word, etc.).
- Excellent analytical and problem-solving skills.
- Strong attention to detail and organizational abilities.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
