AV Technician

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

We are seeking a skilled and detail-oriented AV Technician to join our team at SO/ Uptown Dubai.  As an AV Technician, you will be responsible for operating, maintaining, and repairing audio, visual, and lighting equipment throughout our facility. This role requires a professional approach, efficient problem-solving skills, and a strong customer focus.

• Operate, maintain, and repair all audio, visual, and lighting equipment
• Respond promptly to work requests, prioritizing those related to health and safety
• Ensure optimal performance of AV and lighting equipment through regular preventive maintenance
• Evaluate and respond to equipment usage and energy efficiency concerns
• Maintain accurate documentation, including daily log books, shop drawings, and equipment catalogs
• Assist in setting up and operating AV equipment for various events and meetings
• Troubleshoot and resolve technical issues in a timely manner
• Collaborate with team members and other departments to ensure seamless AV operations
• Stay updated on the latest AV technologies and industry best practices
• Adhere to all safety protocols and procedures

• Secondary School diploma plus Technical College degree or equivalent in Audio-Visual Technology or a related field
• Proven experience in operating, maintaining, and repairing audio, visual, and lighting equipment
• Strong knowledge of modern AV systems and technologies
• Excellent troubleshooting and problem-solving skills
• Familiarity with digital AV systems and control interfaces
• Good communication skills in English, both verbal and written
• Ability to work flexible hours, including evenings and weekends as required
• Physical ability to lift and carry equipment up to 50 pounds
• Strong attention to detail and organizational skills
• Customer-oriented approach with the ability to work well under pressure
• Familiarity with health and safety regulations in AV environments