Job Description
Job Responsibilities: (These are thefundamental job duties regularly performed by the employee in the position.)DescriptionCore Role:
- Manage the entire online bidding process for car sales through dealer app to maximize volume and profitability.
- Expand Dealer network in and out of UAE to enhance sales reach for trade and export sales.
- All the assigned cars should have pictures/inspection report as per the guidelines on Dealer App.
- Execute all invoices and deliveries to Customers/Dealers promptly whilst maintaining Customer records.
- Live AAC Core Values – Passion, Integrity, Commitment, Adding Value & Never being satisfied.
CS Management Role:
- Deliver consistent high Customer Service to all the customers to build strong POQC Brand.
- Carry out Root Cause analysis of the complains of customers from all the sources & implement corrective action plan.
- Implement Best Practices by bench marking along with competitor best practices.
Administration Role:
- Ensure recording for all enquires & proper follow up is done on all the leads to generate maximum opportunities.
- Submit all the reports on time.
Learning & Development Role :
- Continuously update knowledge & skills to perform the jobs.
- Attend their training programs nominated for.
Process Compliance Role:
Ensure Showroom Internal Process compliance to following.
- SOP Compliance
- Ensure Showroom Internal Process compliance to following.
Other related tasks as required
Qualifications / Experience / Competencies:(Consider Education / Experience type and minimum level; Special skills; Certifications and licenses etc.)- Graduate preferred
- 2-3 years in a similar or related function with proven record in vehicle purchase
- UAE industry/region experience preferred
- Strong written, verbal and communication skills
- English a must, Arabic an added advantage
- Strong negotiation skills – assertive / persuasive
- Problem solving capability.
- Good interpersonal abilities: ability to get along with diverse personalities
