The Product Manager of Credit Cards will lead the end-to-end customer journey for acquisition, as well as the partnership Go To Market strategy.
This role requires a strategic thinker with a good understanding of financial services, preferably credit cards, a data-driven mindset, and exceptional leadership skills.
Key Responsibilities
Crafting and communicating a cohesive product strategy for digital onboarding, local digital services, aligned with organizational objectives.
Conduct market research, competitor analysis, and gather customer feedback to drive innovation.
Collaborate with stakeholders, define roadmaps, prioritize features.
Manage the end-to-end product development lifecycle, ensuring timely releases and compliance with security measures and regulatory requirements.
Identify and drive new digital initiatives for credit card journeys.
Be the driving force for continuous improvements, initiate & drive process enhancements.
Enhance digital onboarding processes, promoting digital accounts, monitor performance metrics, and ensure regulatory compliance and risk management.
Work with the Partnership team to diversify acquisition channel including eco-system partners.
Collaborate with related stakeholders to perform feasibility studies.
Champion the cause of 100% digital and autonomous customer journey.
Recommend process improvements to drive operational efficiencies and high-quality customer service.
