FIVE Hotels and Resorts | Full time
Assistant Restaurant Manager - FIVE Palm Jumeirah
Dubai, United Arab Emirates | Posted on 09/04/2024
Work Experience 1 - 3 years A minimum of 3 years of experience as a Floor Supervisor, Assistant Restaurant Manager or Restaurant Manager in a Luxury Hotel is preferred.
A Bachelor's degree in Hospitality Management or a related field is a plus.
Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Restaurant Management software and POS systems.
Comprehensive understanding of Health and Safety Regulations, Food Hygiene Standards, and Best Practices in Restaurant Operations.
Proven track record in Achieving Financial Targets, managing budgets, and implementing cost control measures without compromising on quality and service.
A Welcoming and Enthusiastic Energy that sets the tone for a Sensational Guest Experience.
Professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
Finds creative solutions and takes ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
‘FIVE-Star’ Visionary Thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
A Team Player and 'People-Oriented' Leader, passionate about Motivating and Training a successful and productive Food and Beverage Team.
A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
Assists the Restaurant Manager in the daily Operations, kick-starting each day with a visionary Approach to delivering next-level Service.
Continuously delivers exceptional Service by personally interacting with Guests throughout their Dining Experience, Anticipating their Needs and Exceeding Expectations.
Showcases a Proactive Approach to addressing Guests' concerns and fulfilling their requests, Swiftly Resolving any issues to ensure remarkable Guest Satisfaction.
Enhances the overall Guest Experience by demonstrating Seamless Operations and Excellence in Service Delivery.
Oversees the efficient Functioning of the dining area, and other designated Service Zones, creating a disruptive ‘Vibe at FIVE’ that invigorates Guests.
Coordinates with the award-winning Culinary Team to curate and deliver 'FIVE-Star' Culinary Masterpieces, maintaining impeccable Quality and Insta-Worthy Presentation Standards.
Ensures stringent Health and Safety Standards, including Sanitation Guidelines, and Food Quality Control measures to meet Regulatory Requirements and maintain FIVE’s industry-leading Standards of Cleanliness and Hygiene.
Assists in recruiting, training, and supervising FIVE’s high-performing Restaurant Team, fostering a bold and dynamic Work Environment.
Conducts regular Performance Evaluations, providing constructive feedback, and recognising 'FIVERs' who embody FIVE's boundary-breaking Ethos.
Motivates and fosters a positive work environment that encourages Growth and Collaboration, through ongoing Training Initiatives, Mentorship and remarkable Leadership that emphasises ‘FIVE-Styled’ Guest Interaction, Attention to Detail and mastering Personalised Service.
Collaborates with the Food and Beverage Manager and other stakeholders to develop and implement innovative Strategies that Maximise Revenue and Set the Gold Standard in Food and Beverage.
Analyses financial reports, such as sales trends, food and beverage cost, and labour cost, to Identify Opportunities for improvement and implement corrective measures to Optimise Profitability.
Plays an integral role in implementing marketing Initiatives and curated Promotional Activities that elevate the Dining Experience.
Liaises with the Food and Beverage Manager as well as various Departments to ensure Seamless Coordination and a Smooth Operation.
Proactively collaborates with the Food and Beverage Manager and other relevant stakeholders to discuss O perational R equirements, upcoming events, and special promotions.
Attends regular Team Meetings and ongoing bespoke Training Sessions to improve Product Knowledge and Service Skills.
Stays informed about Industry Trends, emerging ingredients, and cutting-edge Culinary Techniques to consistently enhance Guests' Dining Experience.
Embodies a Visionary Mindset that continuously Disrupts and Breaks Boundaries.
* Contributes to the signature behind-the-scenes 'Vibe at FIVE,’ playing a vital role in the success of FIVE’s award-winning initiatives.
