Job Description
Company Description
OUR COMMITMENT TO DIVERSITY & INCLUSION:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
WHY WORK FOR ACCOR?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
- An understanding of current trends in fitness, extensive knowledge of specific class being taught.
- Knowledge of anatomy, physiology, muscular function, exercise program implementation, safe group exercise or instructional procedures, and use of related class materials and/or equipment.
- Lead and motivate team members to a level of service, which exceeds all guest expectations by facilitating teamwork and ensuring all duties are performed in a consistent manner and in the time allocated.
- To maintain close contact with guests, receiving feedback regarding the operation of the spa and recreational facilities of the hotel.
- Ability to manage cultural diversity.
- Meet requirements of VIP guests.
- Express continuous commitment to participant development.
- Advocate of safety and risk management.
- To promote the Fitness area, Personal training sessions, Classes.
- Encourage sales through full product and price knowledge of offered and available facilities.
- Act in accordance with all hotel policies, personnel policies, spa policies and procedures including all Health and Sanitary regulations.
- Provide optimum service through staff training, coaching, feedback and ensuring adequate staffing levels.
- Monitor products and accessories used in the Spa & Recreation department to ensure all budgets are achieved and adhered to.
- To assist in the preparation of yearly operating, operation equipment and capital expenditure budget.
- Prepares daily revenue reports.
- Prepares monthly usage reports.
- Offers suggestions and makes recommendations to the management on ideas for improving the spa operation and performance.
- Full responsibilities of the Gym & Health Club equipment maintenance.
- Following on maintenance contract and warranties.
- Coordinate with Engineering for all pool equipment maintenance.
- Following on chemical purchase & usage in the HC.
Qualifications
- At least 3 years' experience in the sector and impeccable knowledge of spa & recreation management
- Computer literate
- Team spirit
- Guest oriented, outgoing and service minded
- Responsive
- Ability to perform under pressure
- Well organised
- Decisive - Autonomous - Entrepreneurial and good commercial sense
- Creative and innovative
- Good level of general culture
- Excellent presentation
