Assistant Outlet Manager - SAL - Jumeirah Burj Al Arab

About Jumeirah Group:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

In response to the evolving preferences of travellers today, Jumeirah Group is also pivoting towards the rapidly growing wellness tourism sector. Grounded in the principles of lifelong learning, longevity, and inclusivity, Jumeirah Group is re-fashioning its approach to position wellness as not just an accompaniment to its guests' stays, but a central tenet of their overall experience. With 13 award-winning Talise Spas nestled across Jumeirah Group’s properties, this transformation is evident in the group’s current endeavours to integrate wellbeing into every facet of the guest journey. 

Beyond holistic wellbeing and spa experiences, the Group’s expansive portfolio also includes Jumeirah Restaurants, a Dubai-based full-service hospitality provider with 85 acclaimed food and beverage brands, ranging from casual dining venues to Michelin starred fine dining concepts; J Club, Dubai’s leading lifestyle and wellness destination; Jumeirah One, the Group’s dedicated recognition and rewards program; and The Emirates Academy of Hospitality Management, the region’s only fully accredited third-level academic institution delivering specialised degree programmes in hospitality management.

As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments as we solidify our legacy as a trailblazer in both luxury hospitality and wellness.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job:

An exciting opportunity has arisen for an experienced Assistant Manager - F&B Service to join the team in Jumeirah Burj Al Arab.  Your key responsibilities will include:

• Manages day-to-day operation of the department, ensuring all service standards are met in line with standard operating procedure and they are followed in a courteous yet professional manner, providing delightful and engaging services to all guests.
• Responsible and accountable for ensuring that all Guests are served as per the brand standard. Assist the Outlet Manager in continuously growing the business.
• Engages in guest interaction in a sensitive and appropriate manner; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records.
• Ensures all resources for an efficient operation are in place; takes routine inventories and re-orders operating supplies when necessary.
• Ensures that cash is always safeguarded, and all paperwork is completed, filled and kept up to date in accordance with company policy.
• Closely monitors the cashiering function of the outlet and ensures compliance with Cashiering Procedures.
• Ensures all orders associated with Operations, F&B, Refurbishment, Culinary etc. are placed on time and in line with budget and business requirements.
• Must understand a General Ledger and be able to highlight and investigate any issues. Should be able to understand the budgetary requirements and deficits.
• Assists the Outlet Manager in preparing annual plans and forecasts and managing expenses to meet departmental budgetary goals. Maximize profitability & revenue by controlling labour and expenses.
• Makes suggestions to increase the market share for the Outlet thus optimizing profits and increasing sales.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 2 years experience in an Assistant Outlet Manager role with a strong F&B background in a standalone/branded restaurant.
• Fluent in English and an additional international language is a plus.
• Passion for delivering exceptional dining experiences.
• Good financial acumen, including experience with budgeting, cost control, and increasing profitability.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flight allowance, life insurance, functional incentives and other employee benefits, making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.