Assistant Outlet Manager - F&B Service - Jumeirah Burj Al Arab

About Jumeirah & the Hotel

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. 

Dubai's most iconic hotel and a global icon of Arabian luxury, Jumeirah Burj Al Arab is the flagship hotel of Jumeirah’s portfolio of exceptional properties, representing a timeless pinnacle of luxury. One of the world’s most photographed superstructures, the elegant sail-shaped hotel redefines the meaning of luxury hospitality both in Dubai and around the world. Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubai’s most exquisite dining experiences, from the MICHELIN starred and Gault&Millau’s three toque Al Muntaha to the ultimate lifestyle destination, SAL.    

About the Job:

An opportunity has arisen for an Assistant Outlet Manager to join the F&B Service Team in Jumeirah Burj Al Arab. The main duties and responsibilities of this role:

• Manages day-to-day operation of the department, ensuring all service standards are met in line with standard operating procedure and they are followed in a courteous yet professional manner, providing delightful and engaging services to all guests.
• Responsible and accountable for ensuring that all Guests are served as per the brand standard. Assist the Outlet Manager in continuously growing the business.
• Engages in guest interaction in a sensitive and appropriate manner; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records.
• Ensures all resources for an efficient operation are in place; takes routine inventories and re-orders operating supplies when necessary.
• Ensures that cash is always safeguarded, and all paperwork is completed, filled and kept up to date in accordance with company policy.
• Closely monitors the cashiering function of the outlet and ensures compliance with Cashiering Procedures.
• Ensures all orders associated with Operations, F&B, Refurbishment, Culinary etc. are placed on time and in line with budget and business requirements.
• Must understand a General Ledger and be able to highlight and investigate any issues. Should be able to understand the budgetary requirements and deficits.
• Assists the Outlet Manager in preparing annual plans and forecasts and managing expenses to meet departmental budgetary goals. Maximize profitability & revenue by controlling labour and expenses.
• Makes suggestions to increase the market share for the Outlet thus optimizing profits and increasing sales.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 1 year of experience in an Assistant Outlet Manager role.
• Fluent in English and an additional international language is a plus.
• Passion for delivering exceptional dining experiences.
• Good financial acumen, including experience with budgeting, cost control, and increasing profitability.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.