Assistant Manager, Trade Working Capital & Business Loans

Job Purpose:

• Oversee day-to-day operations of credit administration activities for trade working capital products and business loans, including documentation management.
• Ensure timely and quality services for internal and external customers within the BBG vertical to maximize customer satisfaction.

Key Responsibilities / Accountabilities:

• Lead multiple processes supporting customer fulfillment for Credit Administration, including BBG credit operations, documentation, limit loading, and disbursements.
• Possess a comprehensive understanding of Business Banking products.
• Monitor key performance metrics, identify areas for improvement, and implement necessary changes.
• Foster an environment of adaptability and continuous learning through cross-skilling and proactive resource reallocation to ensure stable and consistent service delivery.
• Ensure compliance with all relevant banking laws, regulations, and industry standards.
• Manage operational risks by identifying potential risk areas and implementing proposed solutions. Stay updated with regulatory changes to ensure continuous compliance.