Assistant Manager, Revenue - Restaurant Performance Optimisation
(13769)
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.
About the role
We are looking for an Assistant Manager, Restaurant Performance Optimisation, to oversee and optimise restaurant inventory based on seasonality, demand and strategies defined by the revenue and F&B teams. You will ensure full technical understanding and optimal use of dining reservations platforms, F&B BI tool and financial reporting, and understand the dynamics of each restaurant, including the customer profile, booking patterns, booking journey and menu selection. You will also attend daily briefings with revenue management to discuss selling strategies, business on the books, booking patterns and availability opportunities, plus conduct twice a day availability checks on all distribution channels (brand website, mobile app, third party sites).
Another important aspect of this role will be to communicate daily selling strategies to restaurant reservations to drive bookings into need periods and available venues and time slots, while monitoring restaurant reservation performance KPIs.
About you
The ideal candidate will have demonstratable analytical and problem-solving skills, a minimum of 1-2 years within an F&B operations role, and a passion for analytics. You will also have a bachelor’s degree in hospitality management, or any financial qualification is preferably required, and advanced Microsoft Office (especially Excel). Knowledge with Simphony, Hyperion, table management systems, or knowledge of Mymicros and Avero or other F&B analytics software is also preferred.
Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.