Job Description
Major duties and responsibilities
- Work with the Head of Firmwide learning to create, update and deliver training programs and materials that are relevant, impactful, and engaging
- Build and manage relationships with key stakeholders
- Research best practices, thought leadership, member firm practices in L&D
- Schedule, manage logistics and socialize training sessions from end-to-end
- Be responsible for the communications plan and all pre, during and post-course comms and support
- Continually seek and support new approaches, practices, and process to improve the efficiency and effectiveness of the programs
- Sourcing and recommending vendors and other external partners to design and develop learning solutions.
Project Management of Learning Programs
- Manages the creation of training schedules for learning programs across the firm
- Designs and reviews the communications strategy for training operations
- Approves internal client requests for training scheduling support
- Manages training operations process review and design via the L&D Specialists
- Manages the implementation of new technology solutions and operations process improvements
Training Delivery
- Manages a regular program of faculty selection, training and review
- May co-facilitate or lead on non-technical training courses depending on skill set
- Provides feedback to faculty on training delivery and content
- Manages roll-outs of Global training in support of Global PPC strategy
L&D Advisory
- Point of escalation for L&D queries relating to L&D
- Works with HRBP, Heads of Department and Training Advisors to determine training needs
- Advises stakeholders on best practice in L&D and Talent Development
- Identifies sponsors, stakeholders and project team members for training projects and roll-outs
- Sources specialist training from third parties and other KPMG countries
Data Analytics and Tracking
- Responsible for the CPD (continuous performance development) dashboard
- Provides updates on CPD compliance to teams and stakeholders
Budget Management
- Advises Department Heads on annual training budgeting
- Reviews training spend against plan and reports to the Head of L&D and Heads of Department
- Reviews all third party contracts and agreements
Events and projects
- Manages large L&D projects e.g. roll-outs and process reviews
Talent Development
- Collaborates on design for career frameworks and development tools as required
- Coaches the L&D coordination Team
- Builds relationships with Global, MESA and EMA L&D
Education requirements
- Bachelor’s degree qualified with a specialization in HR or organizational psychology
Work experience requirements
- Minimum of at least 6 years in HR with at least 4 years in a specialist L&D role
