Job Description
As an Assistant Manager you will support daily business banking operations, including onboarding and customer due diligence, ensuring timely, high-quality service to maximize customer experience.
What You’ll Do
- Support various customer fulfilment processes, including client onboarding, profile, and account maintenance.
- Oversee daily operations, handling documentation for account opening, profile changes, and account maintenance.
- Monitor key performance metrics and recommend improvements.
- Engage in cross-skilling initiatives to enhance adaptability and continuous learning.
- Ensure compliance with banking laws, regulations, and industry standards.
- Manage operational risks and implement mitigation solutions.
- Collaborate with team members and leadership for strategic decision-making.
- Demonstrate effective problem-solving capabilities.
- Identify areas for improvement through performance metrics and implement necessary changes.
