Assistant Housekeeping Manager - InterContinental Residences Abu Dhabi

At InterContinental Residences, we provide a luxurious, home-like experience for our esteemed residents. With an emphasis on exceptional service and attention to detail, we take pride in delivering the highest standards of hospitality. We are currently seeking an organized, dynamic, and driven Assistant Housekeeping Manager to join our team and help maintain the impeccable cleanliness and ambiance of our luxury residences.

As the Assistant Housekeeping Manager, you will play a key role in ensuring that the housekeeping department runs smoothly and efficiently. You will assist in supervising the housekeeping team, managing inventory, maintaining high standards of cleanliness, and providing excellent service to our residents.

A little taste of your day-to-day:

Every day is different, but you’ll mostly do:

• Assist the Operations Director in overseeing the daily operations of the housekeeping department, ensuring the cleanliness and maintenance of the residences, common areas, and public spaces.
• Supervise, train, and motivate housekeeping staff to ensure they meet or exceed company standards.
• Inspect rooms and public areas to ensure cleanliness, maintenance, and adherence to safety and hygiene standards.
• Coordinate and schedule housekeeping staff shifts and duties.
• Monitor and control the department’s budget and inventory, ensuring proper stock levels of cleaning supplies and equipment.
• Handle guest complaints and requests in a professional, courteous manner, ensuring prompt resolution.
• Ensure compliance with health and safety regulations.
• Assist with recruitment, performance appraisals, and staff development.
• Collaborate with other departments to maintain high standards of service across the property.

What we need from you:

• Previous experience in housekeeping or facilities management, preferably in a luxury hotel or residence.
• At least 2 years of experience in a supervisory or management role within a housekeeping environment.
• Strong leadership skills and the ability to motivate and develop a team.
• Excellent organizational and time-management skills.
• Detail-oriented with a strong commitment to cleanliness and quality.

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.