Job Description
Company Description
Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.
Job Description
Assistant Housekeeping Manager
Can you bring your own personality, create a “magnifique” experience and naturally connect with guest and colleagues alike?
We are looking for a Assistant Housekeeping Manager to join our team! This could be the next step for you into a Management position within Hotel and the group, and so APPLY TODAY, get lots of perks and benefits, learn & grow continuously and start your lifelong career here!
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed
- Handle guests concerns and react quickly, logging and notifying the proper areas
- Provide leadership and guidance to a diverse group of colleagues with varying personalities while building engagement and a sense of value for the team members
- Actively participate in daily briefing, daily warm up and department meetings
- Complete daily inspections, exercising good judgment and strong intuition to anticipate the needs of the guest, as well as the cleanliness of the hotel’s public and heart of house areas
- Assist with weekly scheduling and payroll
- Complete necessary inventory and weekly purchasing following budget guidelines
- Ensure a clean and safe working environment, and actively participate in health & safety initiatives
- Adhere to all hotel environmental policies and initiatives, follow all safety and sanitation policies
Qualifications
Your experience and skills include:
- Minimum one experience in a similar role in 5-star Luxury Hotel
- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong verbal and written communication skills and pride in personal presentation
- A genuine passion for customer service with a strong focus on always making our guest’s feel welcome during their stay
- Strong leadership & interpersonal skills
- Ability to naturally engage with guests and show empathy; have a genuine care and concern for both the well-being of our guests and fellow team members.
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
