Assistant Director of Sales at Crowne Plaza Dubai Marina

About us 

Maybe you play building Lego’s enthusiastically and are you also an aspiring singer? That's what we value: people with individual talents, interests and dreams that make you a person. At Crowne Plaza® Hotels and Resorts we are looking for employees like you: dynamic, confident and ambitious. Colleagues who work in their role and also help our guests succeed.

Crowne Plaza Dubai Marina is the perfect location that completely understands modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-meters hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.

With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy the hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.

Your day to day

Under the guidance of Director of Sales & Marketing as an Assistant Director of Sales you’ll provide leadership direction to your sales team by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience and building awareness of hotel and brand in the local community.
This role will not be limited to the following responsibilities but will include:

• Produce and implement an account development plan for each key account to achieve maximum revenue in both short and long term.
• Assist in setting the annual commercial plan of the sales team within area of responsibility.
• Make recommendations to the Director of Sales & Marketing on necessary sales plans and strategy revision to increase production from each segment and accounts.
• Actively support the DOSM in ensuring the team is guided to achieve the goals set and also provide a leadership cover when the DOSM is away.
• Provide feedback to the Revenue team about the competitor’s activities and respond to them appropriately.
• Research new markets and produce market entry recommendations as required.
• Maintain current, up to date knowledge of booking patterns, rates and sales strategies for assigned segments.
• Assist in setting standards; supervising and reviewing colleague’s performances through regular check –in conversations and annual reviews
• Be fully up to date with budgeted/actual/forecast targets of the segment and individual target.
• Responsible to continuously secure below and above the line marketing opportunities to position the brand and drive sales.
• Develop and maintain a close working relationship with Global Sales Offices and Properties.
• Identify and communicate ideas and customer expectations from assigned segments and territory.
• Deliver assigned projects according to hotel standard and make sure to engage the team and coach them through the process.
• To provide the highest possible levels of service to both external clients and internal guests at all times in accordance with company policy

Ideally, to successfully fill this role, you should have an educational degree, Bachelor’s or Master’s degree in Business administration or a relevant field of work with 4 to 5 years of progressive work-related experience in 5 stars hotel.

You will have strong written and verbal communication skills, detail-oriented and organized.

Ability to work in a fast-paced service environment and ever-shifting priorities. Must be a team player, have strong interpersonal skills, and work well independently as well as part of a team, flexible attitude and ability to adapt to changing priorities and business needs.

We’ll reward all your hard work with a great salary and benefits and the chance to work with a fantastic team of people. 
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve.