An Exhilarating Opportunity
Are You Ready
for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive
by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and
Setting the Gold Standard across the Industry.
Join the FIVE
Tribe - and Get Ready to Make Waves.
The Candidate
A Driven Self-Starter, you have Excellent
Communication, Leadership and Organisational Skills. As an Astute Creative and
Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a
Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and
You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude
Coupled with An Inherent Flair for Taking Ownership Makes You a Highly
Motivated Go-Getter.
Your Outgoing and Approachable Nature enables you to
Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that
Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food
and Beverage Team as an Assistant Director of Food and Beverage will Empower
you to deliver Exceptional Experiences across our award-winning Lifestyle
Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment
that will take your Career to New Heights!
What We’re
Looking For
- A minimum of 3 years of experience in a Senior Food and Beverage
services role in a Luxury Hotel is preferred.
- Impeccable communication skills, both verbal and written, with fluency
in English is essential (Proficiency in Arabic or additional international
languages is a Plus).
- Proven expertise in Driving a highly dynamic operation, Managing a
diverse portfolio of 10–12 units with Precision and Flair.
- Exceptional ability to oversee Large-Scale and Multifaceted operations,
ensuring Seamless execution at all times.
- Visionary creativity and innovation in developing Disruptive Food and
Beverage Concepts and Operations that elevate the ‘Vibe at FIVE.’
- Exceptional skills in Improving Customer Satisfaction and Driving
Profitability, showcasing a commitment to Industry-Leading Standards.
- Creative solutions and take ownership of all duties and tasks assigned,
while ensuring an unparalleled Journey at FIVE.
- An unwavering commitment to FIVE’s portfolio-wide Goals and a proactive
approach to Achieving Excellence.
- A sharp instinct for Identifying and Analysing market trends and needs,
keeping FIVE Ahead of the Curve in the luxury hospitality landscape.
- Ensures Strict Compliance with all Licensing Laws, as well as FIVE’s
policies, procedures and practices, Setting the Gold Standard of
Professionalism and Integrity.
- A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
Key Responsibilities
- Supervises
and orchestrates all aspects of Food and Beverage operations, ensuring Seamless
execution and delivering an Exquisite guest experience that reflects the ‘Vibe
at FIVE.’
- Upholds
the Highest Levels of Service Excellence by maintaining Operational Stability,
managing costs with Precision, and implementing Bespoke training and
development programmes for the FIVE Tribe.
- Directs,
oversees, and continuously elevates service and Food and Beverage standards
across all Outlets and Kitchens, ensuring managers take Decisive Corrective
Actions where necessary.
- Ensures
all FIVE Tribe Members within the Food and Beverage department adhere to
Premium uniform and Grooming standards, while Relentlessly upholding FIVE’s
Hygiene Protocols.
- Plans
and implements visionary Food and Beverage programmes, policies, and procedures
to Align with FIVE’s Industry-Leading standards.
- Coordinates
innovative Promotions and provides essential Administrative Support to Elevate
departmental performance and create Bold guest experiences.
- Offers
strategic recommendations for Modernising equipment, Refining service methods,
and Enhancing product presentation, ensuring Guest Satisfaction remains at the
forefront of Operations.
- Monitors
and enhances the profitability of all Food and Beverage outlets by Identifying
and Resolving challenges, Implementing corrective measures, and Ensuring each
outlet operates with Sensational Efficiency.
- Contributes
to the preparation of the Annual Business Plan and Sales and Marketing
strategies to drive Boundary-Breaking success.
- Collaborates
on budget preparation for the Food and Beverage department, closely Tracking
financial performance to Identify and Capitalise on opportunities for
improvement.
- Develops
creative strategies to Boost departmental sales and productivity, driving
growth in Food and Beverage revenue.
- Conducts
competitive market analysis, staying ahead of Industry Trends to Modernise
equipment, Refine service methods, and Elevate product presentation,
reinforcing FIVE’s competitive Advantage.
- Engages
with representatives from the Local Community and Prospective Guests to foster
connections and reinforce FIVE’s reputation as Luxury Lifestyle Destination.
- Actively
participates in Public Relations initiatives, sales engagements, and
promotional activities Designed to enhance the image, profitability, and
Boundary-Breaking edge of FIVE.
- Executes
all assignments and directives from Senior Management, ensuring meticulous
adherence to FIVE’s Gold-Standard policies, procedures, and brand ethos.
The Team
‘FIVERs’ are Cultured
yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a
FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to
create Insta-Perfect Experiences for our Guests that keeps them Coming Back for
More. If you Dream of being surrounded by Like-Minded Individuals who share
your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look
No Further and Unleash your Next-Level Potential.
Sustainable Indulgence at FIVE
FIVE curates
world-class Entertainment and Luxury Living while Championing Environmental
Stewardship. Driven by its core millennial base, FIVE has aligned to lead the
way in ‘Sustainable Indulgence’ trailblazing next-level, high-energy
Experiences within an Environmentally and Socially Responsible Framework.
An Equal
Opportunity Employer
The FIVE
Tribe represents over 80 nationalities across its over 2000 ‘FIVERs.’ FIVE does
not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce
as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great
Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than
a group of people working together – it is a Family bonded by common Values and
Goals, Celebrating People, Culture and Diversity.
About
FIVE Hotels and Resorts
FIVE Hotels
and Resorts prides itself on being Disruptively Different and Daringly Unique.
Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are
the epitome of Glamour and Experiential Luxury, offering boundary-breaking
Experiences at FIVE’s award-winning Hotels, Dining Concepts, and Immersive
Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a
group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.
Find out more
here: fivehotelsandresorts.com
