Do you see yourself as an Assistant Credit Manager for InterContinental Hotels Group® Dubai Festival City?
What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.
The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 1100 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
A little taste of your day-to-day
- Lead the process of credit control communicating policy and managing accounts against the policy.
- Ensure effective risk control separating foreign and local accounts, and distinguishing major producers and smaller agents. Ensure credit applications are properly completed and vetted and seek reasonable assurance by way of deposits and guarantees.
- Monitor new accounts closely for at least six months and liaise with them to demonstrate control thereby attracting preferential distributions to the property.
- Generate a report on all new accounts showing pattern of remittances and review at the quarterly credit meeting.
- Manage the "cancellation and no show policy" for company accounts and achieve discipline in this area. Ensure the policy is clear to customers.
- Manage the daily credit cycle with front office and reservations including high balances and variations to bookings.
- Pay close attention to group business and ensure invoicing on a 48 hour basis for smaller groups and fortnightly or monthly for larger producers.
- Work with sales and marketing and reservations to achieve advance collection for all smaller foreign groups.
- Confirm and document all disputes regarding payments, rebates, and unexplained bank remittances.
- Confirm and document all rebates, sundries, and any unusual city ledger transfers.
- Follow up with income auditors on discrepancies and suspect transactions, as well as on all advance payments.
- Reconcile all staff city ledger accounts and assure limits as per benefits.
- Report on credit status of all accounts and supervise invoicing, statements and collection. Recommend cessation of credit as required.
- Prepare memoranda and aged lists on all delinquent or near-delinquent accounts for action by the leadership team.
What we need from you
- Excellent written and verbal communication skills in English.
- Self-starter with the ability to work independently and with minimal supervision.
- Proficient in handling Credit Department transactions and knowledgeable about finance operations.
- Ability to help the organization achieve financial targets by managing large and diverse client/guest accounts.
- Adaptable, flexible, and able to perform well under pressure.
- Strong relationship-building skills, gaining trust and support from team members and managers.
- Exceptional organizational skills with attention to detail.
- Effective coordination and follow-up abilities.
- Ability to manage deadlines.
- High level of integrity, leading by example, and earning respect from peers and colleagues.
What you can expect from us
We’ll reward all your hard work with competitive salary and benefits.
Join us and you’ll become part of the global IHG® family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
