Application support specialist | leading UAE bank

Position: Application Support Specialist - ATM/CDM

Location: Onsite, Dubai

Client: A Large UAE Bank

Description of Knowledge / Skill etc

• ATM/CDM/ITM machines experience and knowledge
• Web Services
• Server OS ( Linux, Windows) basic operation knowledge
• SQL knowledge.
• Minimum Graduation in IT and Computer science.
• Experience in troubleshooting ATM/CDM Application issues and managing production support

• Extensive experience with payment systems like payment gateways, ATM switches, base24 etc.
• Ability to manage and support multiple applications.

• interested in finding the root cause and recommend actions for permanent fixes and possible workarounds.
• Strong knowledge and troubleshooting experience in ATM/CDM/ITM applications.
• Min 3 to 6 Years’ Experience in ATM/CDM Application Production support in Banking/financial domain.
• Very good Knowledge in ATM/CDM software/hardware and transactions flows
• Ability to read logs & trouble shoot ATM/CDM production issues
• ATM/CDM Networking knowledge
• Extensive Knowledge of taxonomies (IaaS, PaaS & SaaS) and Data exchange language (JSON , XML)
•  Knowledge of ISO8583 & switching standards.
• Knowledge of APIs ecosystem and agile delivery principals.
• Knowledge of Micro services with nominal knowledge of Mongo DB
• Knowledge of SQL server.
• Hands on experience in ensuring the resolution for Production issues is accurate and within SLA.
• Interested to work on Production Support and root cause investigations.
• Should be interested in finding the root cause and recommend actions for permanent fixes and possible workarounds.