Company Description
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.
Allergan Aesthetics | An AbbVie Company
Job Description
Key Responsibilities
Health Care providers (HCP) relationship management
- Delivers expected performance and beyond in the territory for AA portfolio
- Develop and design realistic practice simulations based on business need.
- Collect and analyze data from simulations to evaluate training effectiveness and suggest improvements
- Tailor simulations to meet specific training objectives, clinical skills, business processes, or customer interactions.
- Ensure simulations align with organizational goals and training standards.
- Facilitate training programs and workshops using simulator’s findings to help medical providers gain practical experience.
- Monitor and guide participants during simulation exercises, providing feedback and assistance as needed.
- Uses evidence-based medicine skills during the call (clinical papers etc.); promotes visually by appropriate use of currently approved promotional aids
- Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every call
- Educates medical providers and staff
- Collaborate with cross functional teams to ensure simulations align with broader development programs.
- Prepare reports on training outcomes, improvements, and performance metrics.
- Utilizes innovative approaches and resources to gain access to difficult to see HCPs and elevates results and outcomes to the brand team level through his/her Line Manager
- Differentiates AAs value’s proposition to all health providers assigned
- Continuously strive to gain market intelligence: insights on HCP needs, expectations and environmental challenges, which are shared across the in-field teams and leverage to the Brand teams (e.g. dedicates significant effort to the questioning stage of the stakeholder interaction in order to capture valuable insights around needs and expectations)
- Proactively and continuously aspires to serve HCP needs according to the company guidelines and compliance policies
Clinical and Market Knowledge Development
- Shares best practice to enhance AA business success across the Brand Teams
- Proactively initiates, develops, and implements a growth plan to develop in current position and prepare for future opportunities
- Demonstrates product, market, and competitive intelligence expertise
- Has a deep understanding depth of the emerging multi-stakeholder environment
Territory Management
- Continuously analyses reports (CRM etc.) and field intelligence
- Develops and continually reviews and updates a thorough engagement plan focused on key HCPs to exceed goals
- Develops a cycle journey plan that optimizes coverage and frequency to key HCPs and stakeholders and ensures the ability to organizational goals.
- Accurately identifies HCP position on promotional cycle. Effectively targets and tracks resources to maximize business opportunities (budgets, samples etc.). Adheres to industry and AbbVie compliance requirements while managing the territory
- Consistently achieves set call metrics (days in the field, target coverage and frequency, call rates etc.) to maximize outcomes
- Maintains accurate services accountability in line with policies. Completes all administrative tasks on time and accurately while meeting communication expectations as per guidelines (Dial in, e-mail etc.)
- Works effectively in the territory with in-field teams
- Networks in the district with the sales team to ensure support from other in-field roles or other identified roles within the organization to best address the HCP needs (e.g. coordinate with Medical Advisor and Clinical Specialists through the Sales Manager to ensure effective KOL management)
- Responds to critical business opportunities and threats, leveraging his input to the Brand team through his/her Field Manager
Qualifications
In compliance with local employment requirements & regulations. This position is open to Emarati nationals only.
- Develops a thorough action plan focused on key HCPs. Proactively identifies business opportunities. Allocates and adjusts resources to maximize outcomes. Plan includes creative, measurable tactics to gain access and deliver added value to HCPs
- Analytical skills to assess the effectiveness of simulations and make data-driven recommendations.
- Problem-solving and adaptability to adjust simulations to meet specific training needs
- Develops and manages an ongoing cycle plan that improves team efficiencies and adapts to changing needs. Consistently achieves coverage and frequency targets
- Utilizes knowledge of disease state, benefits over competition, patient type and product information during HCP and peer interactions. Demonstrates an in-depth knowledge of available resources and leverage knowledge to drive business
- Proactively identifies HCP style and tailors all aspects of promotional model including resources to meet HCP’s needs
- Adapts to any promotional environment, HCP behavior and personality while maintaining rapport
- Operates effectively in a matrix environment
Qualifications & Experience
- Preferably educated to degree level, ideally with science related (e.g. B.Sc., B. Pharm, etc.). A degree in education, healthcare, business, or a related field is typically required.
- Additional certifications in training or simulation technology may be beneficial
- Experience as Sales Representative will be an advantage
- Relevant experience in pharmaceuticals and/or Aesthetics/Medical Device discipline
- Good understanding of the market challenges and opportunities
- Demonstrate a high level of analytical skills
- Demonstrate ability to network, build relationships with key interns
- Competent Microsoft package skills
- Great sense of ethics and integrity
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
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