Air Freight Coordinator | Al-Futtaim Logistics | Supply Chain

Job Requisition ID: 167120 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
Effectively handling of Air Freight Export activities and coordinate with the Clients, Airlines, Overseas Agents, GHA and local authorities. Should have sufficient knowledge in GHA & custom clearance and relative activities. 

What you will do:

• Expertise in managing aerospace shipments for key clients in the sector.
• Strong customer service skills, ensuring seamless coordination with internal and external stakeholders.
• Proficient in executing Airway Bills and navigating airline online systems.
• Well-versed in Fasah and Saber systems, with the ability to prepare import/export declarations and delivery orders.
• Deep understanding of INCOTERMS, Air Freight terminology, and industry processes.
• Experience with Cargowise EDI or similar logistics platforms.
• Ensures timely invoicing and accurate cost booking for all shipments.

Required Skills to be successful:

• IATA/FIATA certification.
• Strong knowledge of INCOTERMS, Air Freight terminology, and processes.
• Proven ability to manage client accounts and coordinate with global agent offices.
• Self-motivated with excellent interpersonal skills.

About the Team:
This role will report to the  Operations Manager and will work closely with the sales team in a fast paced and dynamic environment.

What equips you for the role:

• Minimum 4 years of experience as a Freight & Customs Coordinator.
• Valid UAE driving license will be an advantage
• Proficiency in Cargowise EDI or similar logistics platforms.
• Strong verbal and written communication skills with solid computer literacy.

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.