Agent, Rooms Reservations
(15117)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
About the Role
Reservations Sales Agent ensures that all assigned duties are carried out daily, efficiently and in a timely manner. Room and restaurant booking processes via phone or email must be aligned in accordance with the policies and procedures set by One and Only One Za’abeel.
About You
The ideal candidate should have a minimum of 1 to 2 years of experience in a similar role within a luxury hotel or call center. Strong knowledge of computer operations is essential, including proficiency in software such as Excel, Word, and PMS. Excellent verbal and written communication skills are required, along with the ability to perform the responsibilities of a sales agent effectively. A background in hospitality or a degree in hospitality is preferable.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.