Job Description
Plan and execute the administration function related to leave distribution, manpower resource deployment and stores planning and management for the Department in accordance with Company/ Departmental regulations, to ensure optimum utilisation of resources to cover the 24 hrs shift operations whilst maintaining an effective quality service delivery, in adherence with the SOP. Maintain adequate stationery, a regular contact with Customs for unclaimed bags and ensure all equipment's are functional for a smooth operation.
Job Outline:
- Maintains continuity of work operations by documenting and communicating needed actions to
management: discovers irregularities and determines continuing needs. Resolves administrative problems
by identifying and analysing information to create better solutions.
- Administers data through relevant systems to ensure that administration processes are followed.
Maintain records of staff overtime, in-lieu, sickness, absence, and leave. Update HR systems, i.e. TER, in a
timely and accurate manner.
- Maintains administrative workflow by studying methods, implementing cost reductions, developing
reporting procedures. Guide employee actions by researching, developing, writing, and updating
administrative policies, procedures, methods, and guidelines.
- Provide consistent and accurate customer service over available communication methods.
- Coordination of airside pass applications for internal and external stakeholders.