The Admin Assistant – Sales provides essential administrative support to the sales team, ensuring smooth operations and effective coordination. This role involves managing customer relationship management (CRM) systems, coordinating sales activities, and handling administrative tasks. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple responsibilities while supporting the sales team in achieving their targets and improving customer interaction. Key Responsibilities:
Maintain and update the CRM system, ensuring accurate and up-to-date information on leads, contacts, and sales activities.
Input and manage sales data, including client interactions, follow-ups, and sales pipeline updates, to support sales tracking and reporting.
Generate and prepare reports from the CRM system for sales performance analysis, tracking metrics, and forecasting.
Coordinate and schedule sales meetings, appointments, and follow-ups for the sales team, including managing calendars and booking meeting rooms.
Prepare and organize sales documentation, such as proposals, contracts, and presentations, ensuring accuracy and timely delivery.
Act as a liaison between the sales team and clients, handling inquiries, coordinating responses, and ensuring effective communication.
Provide general administrative support to the sales team, including managing correspondence, organizing files, and handling office supplies.
Arrange travel and accommodation for sales team members as needed, including booking flights, hotels, and transportation.
Assist in organizing and coordinating sales events, such as client meetings, trade shows, andpromotional activities.
Handle initial client inquiries and support requests, directing them to the appropriate salesteam members as needed.
Assist with post-sale follow-up tasks, including tracking client feedback and ensuring satisfaction with the sales process.
Identify and suggest improvements to administrative processes and sales support functions to enhance efficiency and productivity.
Assist in training new sales team members on CRM usage and administrative procedures.
Requirements
A Bachelor’s degree in business administration, Marketing, Sales, Management, or a related field.
Fresh graduates with no prior experience are encouraged to apply.
Strong Communication Skills: Both written and verbal, for effective interaction with clients and internal teams.
Organizational Skills: Ability to multitask, prioritize tasks, and manage time efficiently.
Basic Knowledge of Sales Processes: Understanding of sales cycles, CRM tools, and administrative support for sales teams.
Proficiency in Microsoft Office: Especially Word, Excel, and PowerPoint. Familiarity with databases or CRM software is a plus.
Attention to Detail: Ability to maintain accurate records and documents.
Proactive and Eager to Learn: Willingness to take initiative and grow in the role.
Team Player: Ability to work collaboratively with sales teams and other departments.
Positive Attitude: Enthusiastic and driven to succeed in an administrative capacity.
Customer-Oriented Mindset: Providing exceptional support to both the sales team and clients.
