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Job Description

An Exhilarating Opportunity


Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.


Join the FIVE Tribe - and Get Ready to Make Waves.


The Candidate


A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.


Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Finance Team as an Accounts Receivable Assistant Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!


What We’re Looking For


  • A Bachelor's Degree in Finance, Accounting, or a related field is preferred.
  • Professional certifications like CMA, CPA, or ACCA will be Advantageous.
  • Comprehensive knowledge of UAE Finance Regulations and Practices.
  • A minimum of 4 years of Accounts Receivable or Credit Management Experience, with at least 2 years’ experience in a Supervisory role within a Luxury Hotel environment in the UAE.
  • Comprehensive knowledge of Accounting Principles and Credit Management Practices.
  • Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Financial Software, like Oracle or SAP.
  • Excellent communication and interpersonal skills, leveraging strong negotiation skills to engage effectively with FIVE Tribe Members and stakeholders.
  • Strong analytical skills, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
  • Remarkable ability to Multitask, Prioritise, and Manage Time effectively within a Fast-Paced environment.
  • Next-Level Team Management and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  • A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.

Key Responsibilities


  • Assists in establishing and refining Credit Limits for esteemed Clients, ensuring they align with FIVE’s Premium Credit Policies and reduce Financial Risk.
  • Conducts thorough Credit Assessments and maintains up-to-date Credit Profiles, offering an Exquisite level of Diligence to protect FIVE’s interests.
  • Oversees the Accounts Receivable Team, ensuring Precise and Timely billing, invoicing, and payment postings.
  • Manages the daily processing of Guest and Corporate charges, adjustments, and write-offs, ensuring Accuracy and Consistency across all Accounts.
  • Reconciles Accounts Receivable with Precision, promptly Addressing and Resolving any discrepancies to maintain Financial Harmony.
  • Develops and implements ‘FIVE-Star’ Collection Strategies, proactively following up on Overdue Accounts to secure Timely Payments while Preserving Client Relationships.
  • Engages with clients to Resolve Payment Issues, demonstrating FIVE’s commitment to Seamless, ‘FIVE-Styled’ Service.
  • Prepares and Maintains aged Debt Reports, highlighting any Risk Accounts for strategic management review.
  • Delivers timely, detailed Reports on Accounts Receivable status, cash flow projections, and credit exposure, ensuring Informed decision-making.
  • Analyses Accounts Receivable Data to uncover trends and insights, identifying potential areas for Refinement and Innovation.
  • Collaborates closely with Front Office, Sales, and Reservations Teams to ensure Seamless Billing Processes that Enhance the client Journey at FIVE.
  • Works alongside the Finance Team on month-end closings, audits, and financial reporting, providing Relevant Documentation as required.
  • Ensures adherence to Internal controls, policies, and financial regulations, safeguarding FIVE’s Financial Integrity.
  • Supports Financial Audit Preparations with Meticulous documentation and assistance, showcasing FIVE’s Commitment to Compliance.
  • Trains, mentors, and inspires the FIVE Tribe, fostering a Dynamic and High-Performance Culture that aligns with FIVE’s next-level Standards.
  • Offers ongoing Performance Feedback, addressing any team-related matters to maintain a Thriving and Collaborative Environment.

The Team


‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.


Sustainable Indulgence at FIVE


FIVE curates world-class Entertainment and Luxury Living while Championing Environmental Stewardship. Driven by its core millennial base, FIVE has aligned to lead the way in ‘Sustainable Indulgence’ trailblazing next-level, high-energy Experiences within an Environmentally and Socially Responsible Framework.


An Equal Opportunity Employer


The FIVE Tribe represents over 80 nationalities across its over 2000 ‘FIVERs.’ FIVE does not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.


About FIVE Hotels and Resorts


FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are the epitome of Glamour and Experiential Luxury, offering boundary-breaking Experiences at FIVE’s award-winning Hotels, Dining Concepts, and Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.


Find out more here: fivehotelsandresorts.com


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