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Job Description

1. To follow-up with customers for collection of due amounts in an effective manner for timely payments.


2. To prepare and verify information provided for to create credit and debit notes, invoices and journal vouchers (J.V) therefore ensuring authenticity of all receivables transactions. 


3. To assist in the preparation of the monthly AR report and act as Back-Up to prepare the same if and when required. 


4. To ensure compliance with approved payment terms and credit terms (where applicable) 


5. To participate in various activities involved in Month-End and Year-End financial closing periods


6. Provide support in customer disputes in terms of providing financial history to internal stakeholders


7. Ensure smooth processes for customers in terms of timely closure of tasks that impact customer accounts. These may include but are not limited customer payment matching, passing required entries, closure of tasks for license renewal, end of lease, refunds etc. 


8. Prepare monthly Bank reconciliation reports as applicable;


9. Achieve KPI’s related to timely closure of Service Requests and Open Calls pertaining to Bounced Cheques, Finance Clearance, Customer Account Reconciliation, Balance Confirmation, etc.


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Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.   


With a dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.  


We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. 


What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. 


We make trade flow to change what's possible for everyone.
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