Deliverect As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves. Department Focus Meet the Growth team at Deliverect—a squad of highly motivated and seasoned professionals laser-focused on propelling our customers to new heights. We grasp the ever-changing landscape of business needs and take a proactive approach, reaching out to our customers to provide the help and support they need. Think of us as your growth partners, dedicated to ensuring that every business maximises the potential of our platform's features and functionality. Understanding that each of our customers has distinct needs, goals, and ambitions, we offer a suite of products tailored to help them reach their unique milestones. Our commitment goes beyond the transactional; we're here to build long-term relationships. See us collaborating with our customers, uncovering growth opportunities, and co-creating innovative strategies that set the stage for their success. At Deliverect, we don't just talk about growth—we embody it. Our Growth team is the dynamic force behind businesses flourishing in today's ever-evolving landscape, proving that success is not just a destination but a journey we navigate together. Your Impact As an Account Manager at Deliverect, you will play a pivotal role in cultivating and maintaining strong relationships with our existing client base. Your primary responsibility will be to drive revenue growth and customer retention by strategically managing and developing these accounts.
A Typical Day
Engaging with key decision-makers within your assigned accounts to ensure their needs are being met.
Plan strategically and execute quickly on managing accounts to achieve revenue targets and drive growth.
Identify opportunities for cross-selling and up-selling additional products and services.
Collaborate with sales, marketing, product, finance, and support teams to deliver exceptional customer experiences.
Proactively address customer concerns, ensuring high levels of satisfaction and retention.
Stay informed about industry trends and competitor activities to develop effective account strategies and seize new business opportunities.
Your Expertise
Bachelor’s degree in business, marketing, or a related field.
Proven track record of success in a sales or account management role within the technology industry.
Strong understanding of the technology landscape and industry trends.
Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
Strong negotiation and problem-solving abilities.
Self-motivated and results-driven, with the ability to manage multiple accounts effectively.
Proficiency in CRM and sales enablement tools.
Arabic speaking is a must.
Additional Information
This is a full-time, hybrid role requiring 4 days in our Dubai office and 1 day working from home. Candidates must be Native Arabic speakers, and demonstrate impeccable English language skills, both written and verbal.
In addition to the specific requirements outlined, candidates should thrive in a fast-paced, competitive environment, demonstrate high motivation, independence, and teamwork, and be committed to achieving common goals within the organization
