Account Executive - Sales Agents

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

The Sales Executive is responsible for achieving and exceeding individual sales targets in accordance with the sales plan, through effective lead sourcing, client and relationships management.  The Sales Executive will provide a professional level of customer service and account insight to prospective exhibitors.

Job Summary/Responsibilities

• Data capture of sales activities/calls and updating the CRM.
• Completion of Sales progress reporting (e.g. revenue vs target, activity reporting etc.)
• Research and seek new leads, ensuring an active and ongoing sales pipeline.
• Achievement of individual sales revenue targets within timelines.
• Maintaining consistent and productive number of calls and meetings on a weekly basis.
• Monitoring and enhancing exhibitor satisfaction levels.
• Timely & accurate reporting of sales results and activities. 

Main Duties & Responsibilities

Sales

• Achieve and exceed set revenue targets for the assigned products and events in accordance with the sales plan.
• Drive to seek new business leads, responding promptly and professional to incoming enquiries.
• Reporting.
• Data capture of sales activities/calls and updating the CRM.
• Completion of sales progress reporting (e.g. revenue vs target, activity reporting etc..
• Continually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networkin.
• Awareness and understanding of floor plan optimisation.
• Effective communication with other internal departments including operations, marketing, finance to maximise client experience..
• Perform any other duties commensurate with the grade and level of responsibility.
• Build and maintain strong client relationships
  • New business
    • Developing new business and revenue streams, including sponsorship and other non-square metre revenue sources through market research, telephone contact, industry networking and client meetings
    • Actively seek/ research and generate new leads across the sector
    • On-site account management to achieve high exhibitor satisfaction levels
  • Customer retention
    • Once new customers have been built you need to account manage achieve high exhibitor satisfaction levels
    • Ensuring adherence with exhibitor satisfaction guidelines
    • Securing feedback to be assessed on improvement strategies, and building relationships further

Minimum Education Level

• Educated to degree level or equivalent

Background Knowledge, Skills & Experience:

Essential

• Attention to detail.
• Experience in sales and used to working towards targets.
• Highly driven and self-motivated.
• Computer literate and proficient in the use of commonly used business software.
• Effective verbal and written English communication skills.
• Strong interpersonal skills.
• Numerate.

Desirable

• Awareness of exhibition industry.
• Tele-sales, media-sales.
• Relevant knowledge in the Energy Industry.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com.

Our benefits include: 

• Freedom & flexibility: colleagues rate us highly for the trust they receive and most of us balance time in the office with time working remotely and flexibly 
• Time out: 25 days annual leave, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Broader impact: take up to four days per year to volunteer
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World team day and active diversity and inclusion networks
•  Annual Flight entitlement after completing 1 year service paid as a cash amount 
• A comprehensive company funded private medical insurance with optical and dental coverage 
• A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares
•  Recognition for great work, with global awards and kudos programmes
• Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more 
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. 

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.

Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here