OVERVIEW Are you tech-savvy and have a passion for quality? Would you like to learn more about the AI world and data processes? This is an excellent opportunity for you. The Speech and Language AI Specialist for Kurdish language will be responsible for Audio Transcription, Translation, MTPE, Writing/Rewriting, Proofreading/Editing, and Data Classification. This role focuses on training Automatic Speech Recognition (ASR) and Text-To-Speech (TTS) models, improving machine translation performance, and enhancing customer service chatbot responses. Successful candidates will bring strong customer service and e-commerce experience, ensuring accurate and authentic translations and evaluations.
MAIN DUTIES
Transcribe speech, singing, and other related audio into text for ASR training.
Translate and perform MTPE to improve TTS and Machine Translation models.
Write, rewrite, and proofread/edit content to ensure grammatical and semantic accuracy.
Evaluate customer service chatbot queries and responses.
Rewrite existing customer service dialogs and ticket summaries, ensuring adherence to SOPs.
Categorize data into predefined classes for data classification.
Perform other related tasks as needed.
REQUIREMENTS
Proficiency in Kurdish from Turkey (ILR Level 5 or CEF C2).
Strong knowledge of Kurdish culture.
Must be located in Turkey.
Minimum B2 level in English, capable of understanding and communicating effectively in written and spoken contexts.
Creative writing and comprehension skills, with the ability to write and summarize semantically correct paragraphs without grammatical or punctuation errors.
Strong customer service and e-commerce experience, familiar with standard operating procedures (SOPs).
Web-savvy and comfortable in a fast-paced environment.
Attention to detail.
Ability to conduct thorough research within allocated time.
Reliable computer system and internet connection.
Must sign a Non-Disclosure Agreement for client confidentiality.
