Service Coordinator

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

We are now seeking a dynamic and organized Service Coordinator to join our team and help drive our service operations.
As a Service Coordinator, you will be the pivotal link between our field service team, clients, and internal departments. Your primary responsibility will be to ensure the seamless execution of service operations by effectively coordinating and dispatching field service engineers, managing service schedules, supporting service center and maintaining excellent customer relations.

You Key Responsibilities:

• Planning and daily management of service engineers work schedules
• Support with the schedule of the Local Service Engineers and using planning tools.
• Make sure all needed documentation is in place, and close customer cases when finalized.

Your Qualifications:

• Associate or bachelor’s degree in business administration, logistics and other 4-years programs  etc.
• Minimum of 2 years of experience in a coordination or administrative role, preferably within a field service or technical service environment
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Problem-solving skills with a proactive and solution-oriented mindset
• Ability to work effectively under pressure and manage multiple priorities
• Fluency in English

What’s In It For You:

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
• Exciting place to build a global network with different nationalities to mingle and to learn.
• Your work will have a true impact on Alfa Laval’s future success, you will be learning new things, every day.