Job Description
Are you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read on!
About PicusPicus Security, the leading security validation company, gives organizations a clear picture of their cyber risk based on business context. Picus transforms security practices by correlating, prioritizing, and validating exposures across siloed findings so teams can focus on critical gaps and high-impact fixes. With Picus, security teams can quickly take action with one-click mitigations to stop more threats with less effort.
The Picus Security Validation Platform easily reaches across on-prem environments, hybrid clouds and endpoints coupled with Numi AI to provide exposure validation.
The pioneer of Breach and Attack Simulation, Picus delivers award-winning threat-centric technology that allows teams to pinpoint fixes worth pursuing, offering a 95% recommendation in Gartner Peer Review.
About The RoleIf you’re a results-driven person with an entrepreneurial mindset, who takes the initiative and thrives in a dynamic environment, then this is a great opportunity to play a pivotal role in a fast-growing cyber security company. We are looking for a smart and driven leader to have a direct impact on the future of our business by helping to influence global adoption of our award-winning Picus Security Validation Platform.
The Senior Deal Operations Analyst role offers a unique opportunity to contribute directly to the efficiency and success of our sales and deal management processes. This position is critical in ensuring streamlined operations, maintaining high standards of accuracy, and driving consistency across key deal-related workflows.
As a core member of the team, you will collaborate with cross-functional stakeholders, design and implement scalable processes, and take ownership of essential decision-making responsibilities. Your contributions will enhance operational excellence, support strategic business objectives, and enable seamless execution of deals across global markets.
What You'll Do
- Quote Management: Have extended authority for discount approvals and quotation management, analyze discount rates based on sales models and products and report non-standard discount rates to top management. Compare Pricebook, price, product, license date comparison, etc for all sales deals.
- PO Approvals: Check and approve all aspects of the POs such as invoice/license details, payment term, license start dates, legal agreement requirements, etc. Support teams with missing information proactively.
- Invoice & Payment Management and Tracking: Building data-based invoice and payment tracking structures to support the finance team.
- License Controls and Management: Building standard rule sets for licensing, automating license and license certification generation, having full authority on approving license change requests.
- Pre-Sales to Post-Sales Handover Process Ownership: Supporting and enhancing the handover process in all aspects and tracking the status of customer accounts and guiding relevant teams on the next actions and expectations
- Partner Margin-based Pricing Structure: Building flexible pricing options in SFDC with the extended team for different requirements and regional differences.
- Deal Process Standardization & Documentation: Standardizing, maintaining and documenting all deal related processes such as approval processes, legal requirements, steps that sales teams needs to complete, etc.
- RFP and Procurement Process Support: Support sales teams on RFP and procurement-related requirements, align with relevant functions, track deadlines and progress.
- CS Resource Planning: Track activity and deal volumes and inform and support relevant decision-makers in terms of resource planning by understanding, measuring and forecasting the workforce requirement.
What You Have
- Strong attention to detail; capable of managing multiple control points and identifying discrepancies (audit experience preferred).
- Confident decision-maker with the ability to balance flexibility and strict policy adherence in approval processes.
- Proficient in process design, with the ability to analyze systems, workflows, and relationships to create scalable solutions.
- Flexible working hours, especially during high-demand periods like quarter-ends, and adaptable to US time zones.
- Excellent English proficiency and communication skills for frequent cross-team collaboration.
- Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
- Proactive and solution-oriented team player with a "can-do" attitude.
- Strong interpersonal skills to foster collaboration across teams and departments.
- Familiarity with SaaS business models and industry metrics is a plus.