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Job Description

About Atos Customer Services Türkiye


Atos Customer Services Türkiye has been providing outsourcing services, including call center and document processing, since 1997. Call center services are provided not only in Turkey, but also in global projects with languages varying from Western European languages to Arabic and Russian. Currently operating in three locations İstanbul, Ordu and Duzce with +1,900 employees, in 2023, Atos Customer Services was also awarded the Company of the Year (GOLD) award by Global Stevies. These remarkable achievements build upon the legacy of success that Atos Customer Services has established over its 26+ years of operation in Türkiye and the commitment to delivering exceptional customer experience. Moreover, Atos Türkiye Customer Services has been recognized as one of the Best Employers in Türkiye in the large-scale category (+1000 employees) by the Great Place to Work Institute!


About Atos Global


Atos is a global leader in digital transformation with 95,000 employees and annual revenue of c. €11 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 69 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients Atos is a SE (Societas Europaea), listed on Euronext Paris.


The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.


We are looking for talented, passionate and agile-minded team player to join our "Sales Management" team.


Job Description 


  • Carrying out the whole sales process by driving proactively sales activities and spending considerable time in the field with the clients to reach sales target,
  • Establishing and realising new business and market opportunities,
  • Analyzing the needs of potential customers in business areas and providing customized solutions,
  • Being responsible for completing the sales approval process carried out within the organization and finalizing the contract process with the customer,
  • Executing relevant strategies and sales activities in order to improve the business results and ensuring high level of customer satisfaction,
  • Developing strategies to achieve sales targets; implementing such strategies; taking actions on time depending on circumstances; developing new strategies and actions to ensure continuous growth of business in the region,
  • Monitoring and analyzing on market developments, competitor activities, risks and opportunities, preparing an action plan and executing it in order to improve the business results and realize the sales targets.

General Skills And Attributes


  • Bachelor’s Degree in business or related field; Master's degree is a plus.
  • Min. 3 years of sales and operations / key account management experience,
  • Advanced level of English,
  • Strategical thinking, analytical and negotiation skills,
  • Strong commercial perspective and customer-centric approach.
  • Risk & opportunity awareness,
  • Communication and relationship skills with all organizational levels,
  • Planning, execution and coordination & time management skills,
  • Good knowledge of Microsoft Office.

#LI-Turkey


Here at Atos, we want all our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all our employees have an equal opportunity to contribute and feel that they are exactly where they belong.


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