Job Description
ICRON, a leading provider of Optimized Decision Making and Optimization software solutions, is looking for a Product Owner to join our team in Istanbul office
Looking to transform your career and propel it to an optimal level? ICRON is the company for you.
Responsibilities:
Platform Development and Management
- Determine and design platform features
- Working with software engineers to resolve platform issues
- Working with design experts to ensure quality design
- Managing platform development projects
- Managing platform release processes
- Analyze and recommend platform revisions
- Platform documentation
- Establish test procedures for quality assurance of finished product
- Create and test product prototypes
Platform Support
- Provide technical support to software users
- Track support issues and review criticality
- Work with sales, product development and customer success, software development teams to prioritize and resolve issues
- Conduct user acceptance tests of solved issues and report feedback
- Support implementation teams in performance analysis and enhancements
- Develop knowledge bases and FAQs for platform support activities
- Document support activities, software user issues and resolutions for reference purposes
- Follow and improve support policies and procedures
- Record software user suggestions, change requests and technical requirements
- Installation and configuration of platform software
Platform Training - Employee and Partner
- Train new hires for specific platform applications, technologies and procedures
- Conduct orientation sessions to new hires
- Train partners for specific platform applications
- Plan annual refresher courses for all staff members
- Prepare and maintain training materials
- Develop, plan, organize, conduct and evaluate training programs
- Support new hire assessment session
Product Management with Business Units
- Product roadmap alignment with business units
- Technical design support and acceptance coordination
- Product development progress tracking and alignment
- Functional / internal UAT tests
- Product artifact handover to business units
Support R&D Incentive Projects
Support sales and marketing activities with product perspective
Qualifications:
Required:
- B.Sc. Degree in Engineering from a reputable university, M.Sc. is preferred
- Fluent in English
- Good communication and collaboration skills
- Strong analytical and design skills
- Extensive experience and judgement to plan and accomplish goals
Preferred:
- Software product development experience
- Experience with object-oriented programming languages such as C++, C#, Java, Python
- Exposure to relational databases
- Familiarity with algorithmic complexity and data structures
- Familiarity with decision making/planning concepts/solutions
- Familiarity with scheduling/optimization modeling/data analytics
- Supervisory experience
- Ability to solve problems creatively and effectively
Job Details
- Job Location
- Istanbul Türkiye
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified