Order Processing Specialist

No Relocation Assistance Offered
# 162695 - Istanbul, Turkey, Turkey

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
 

Scope of Responsibility:

Order processing analyst is responsible for optimally performing the order fulfillment process while encouraging effective relationships with both customers and CP colleagues

Core Responsibilities:

• Receive sales orders from the customers daily basis; credit & products availability check and vehicle planning

  
  

• Working closely with Operations to plan, analyse customer needs, to follow up on orders to ensure on time and complete delivery

  
  

• Partners with Finance to optimize the order-to-cash cycle, and total delivered cost

  
  

• Ensure the highest level of Customer Service is provided to our customers through the development and maintenance of order fulfillment best practices

  
  

• Uses Supply Chain data and analytical tools optimally including SAP and Business Intelligence

  
  

Functional Proficiencies:

Customer Service & Logistics

• Achieves customer-focused Key Performance Indicators (KPIs) by balancing customer service, distribution costs and inventory level.

  
  

• Understands Supply Chain constraints such as product release, manufacturing, distribution, and customer requirements

  
  

• Grasps the business processes and SAP systems that optimize finished goods replenishment

  
  

• Applies the fundamentals of pull systems, inventory control, and cycle time reduction

  
  

• Understands the drivers of Demand Management

  
  

• Embraces best practices for improving sales forecast accuracy

  
  

• Develops sourcing solutions using analytical, financial, and negotiation skills

  
  

• Knows and uses the Recovery and Recall procedure

  
  

Required Qualification :

• Higher Education Degree in Finance, Economics, Management etc.

  
  

• Minimum 2 years of practical experience; preferably with a Multinational FMCG company

  
  

• Proficient in Turkish and English (good to have)

  
  

Disclaimer - Interested candidates are requested to upload their resumes drafted in English language only.

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Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

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