Job Description
Ready to learn more about us?We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!Tech at the rootWe believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.Growth is in our DNAAs a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.Focused on positive impactOur vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.ABOUT THE TEAMIf you want to feel the heartbeat of Trendyol, you’re in the right place! The Operations Team manages end-to-end operational activities and development processes in the competitive marketplace. Within the Operations Team, there are six main focused disciplines: Planning, Analytics, Cost & Charge, Fulfillment Operations, Operational Excellence, Seller and Delivery Operations, Warehouse Design, and Business Intelligence.We are all working towards the same purpose: to create a positive impact in our ecosystem by enabling commerce through technology.We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.Your Main ResponsibilitiesWearing many hats: partnering with all operation departments on strategic topics and operational priorities,Identify opportunities to improve processes and strategies with technology solutions by benchmarking, and finding best practices,Leading and/or supporting ops projects and new initiatives and managing the scope and requirements for all stakeholders,Monitoring key performance metrics and executing project plans with teams to improve business processes and functions,Designing comprehensive analyses and models to identify challenges and solutions with support on decision making across the company.Qualities We Are Looking ForUniversity degree preferably in Engineering, Economics, Management,3 - 5 years of e-commerce, consulting or equivalent work experience preferred,Strong experience in interpreting both quantitative and qualitative results of analyses, believing data is the most powerful tool for informed decision-making,Highly analytical and comfortable with complex business problems and decision, creative problem solver who thrives with ambiguity,Comfortable with the big picture as well as small details with a sense of analytical thinking, detail-orientation and eagerness to learn with agile mindset,Passionate to working with multiple stakeholders and excellent communicator who can build relationships with a diverse set of stakeholders - numbers are key, but business can only be built with people,Excellent command of gsheet/excel, good command of BI tools and SQL preferred,Excellent written and spoken communication skills in English and Turkish,Open to direct feedback culture, prone to constant learning, taking initiative and not avoiding responsibility, self-motivated, highly adaptable, and comfortable in a fast-changing and fluid environment
