Job Description
Ready to learn more about us?We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!Tech at the rootWe believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.Growth is in our DNAAs a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.Focused on positive impactOur vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.ABOUT THE TEAMTrendyol's Core Commerce Division strategically unites and transforms commerce into a journey of innovation, efficiency, and growth. At the heart of Trendyol's operations, our Core Commerce Team drives our commercial strategy, charting a course towards sustainable development and profitable growth.Within this framework, our umbrella encompasses Category, Category Planning, Project Development, Marketplace, Services, International Fashion, and Global Platform teams, each a vital cog in our commercial strategy. We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.YOUR MAIN RESPONSIBILITIES Conduct projects end-to-end from early-stage research through development, in consultation with stakeholders.Continuously reduce pain areas for the partners/sellers, by working closely with other functions including Technology, Operation, Customer and Seller Experiences, Category, Fraud, Policy teamsContribute the projects, to provide requirements and prioritization for seller/partner needs to improve the quality of experience and journeyRegular tracking of KPI's and planning necessary developments by detecting improvement areasFollow e-commerce & marketplace environment best practices, develop projects that will improve seller engagement and follow up on the actions to be taken by other teamsTranslating business requirements into user stories with precise and accurate criteria of acceptanceCreate and update guidelines/procedures for the Seller life cycleFinding new, innovative project ideas and pre-analysisDesigning the best seller & customer experience in marketplace processesQuantitatively analyzing results to drive product direction & strategyWorking as part of a data-oriented and multifunctional teamQUALITIES WE'RE LOOKING FOR University degree preferably in Engineering, Economics, or Management,2 to 4 years of working experience in project management or process development or business analyst. Also, product management experience is a plusExperienced in "agile" working environment and project and familiar with project iteration cultureCollaborate with different stakeholders when necessary and develop cross-team coordination skillsHaving business judgment and good instincts while working closely with technology teamsStrong verbal and written communication skills in EnglishCustomer-driven and analytical mindset with a desire and ability to identify and resolve seller problemsResults-oriented, well-organized, autonomous and efficient,Able to work within a dynamic and fast-paced environment
