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Logistics Operations Specialist

Today 2025/07/11
Other Business Support Services
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Job Description

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.


The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.


We are looking for a Logistics Operations Specialist at Roche Diagnostics.


JOB DESCRIPTION


  • Systematic tracking of Inbound and Outbound operations and ensuring the accuracy of SAP and 3PL systems in this area


  • Identifying and resolving any system-related (SAP) errors in the Inbound or Outbound areas


  • Opening tickets for issues with the global team and ensuring resolution by IT or other stakeholders (e.g., UTS Company, e-invoice company, etc.)


  • Systematically managing the second inbound process, return operations, and coordinating with the order management department


  • Preparing necessary stock and shipment reports on a monthly basis and supporting analyses


  • Tracking and coordinating urgent orders (cargo or vehicle) and providing support


  • Monitoring the entries and system accuracy for items received separately from reagents, such as devices and spare parts


  • Performing stock corrections, improvements, and efficient inventory management efforts (working on location-based activities for optimal stock management according to fluctuating sales volumes)


  • Resolving stock discrepancies, ensuring that returned items are correctly added to stock or appropriately disposed of


  • Conducting regular monthly stock checks with the 3PL side, ensuring accurate counts of empty and full locations according to the system, and preparing the 3PL for annual general counts


  • Managing physical disposals and coordinating the preparation for disposal of quarantined products


  • Supporting the creation of distribution plans (determining vehicle types and approvals for city-based deliveries)


  • Actively participating in any 3PL changes, supporting reports, global meetings, and new design efforts with the manager and team


  • Preparing monthly KPI reports summarizing overall operations and comparing with monthly reports from the 3PL, identifying any deficiencies


  • Identifying internal issues that need correction, discussing with the manager, and bringing them to the agenda


  • Ensuring the updates of SAP MM and SD modules and actively participating in their development with consultants


  • Conveying material requirements plans to purchase via ERP (operational internal purchases and services, disposal, boxes, pallets, etc.)


  • Ensuring the entry of delivery documents for sales invoices representing the physical and system accuracy of sold orders into SAP


GENERAL QUALIFICATIONS


  • Graduated from relevant bachelor's degree programs 


  • Developed skills in logistics operations, planning, reporting, coordination, and organization


  • At least 5  years of experience in Supply Chain and logistics operations & inventory control


  • Preferably experienced in the Diagnostics or Pharmaceutical distribution sectors


  • Preferably proficient in SAP (MM & E-WM) in Excel, PowerPoint


  • Proficient in English


  • Experienced with SAP interfaces, able to actively manage the interface side


  • Capable of addressing issues with SAP and third-party software companies regarding e-invoices and e-waybills


  • Will actively manage the UTS tracking system post-transition (Warehouse side)


  • Knowledgeable in warehouse operations (3PL Management is a preference)


  • Highly proficient in MS Office programs


  • Analytical thinker


  • Strong communication skills and problem-solving abilities


  • Able to work in coordination with other departments within the supply chain


  • Willing to work from the 3PL building near Tuzla5 daysa week


Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.


Roche is an Equal Opportunity Employer.



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