Job Description
About World Business Lenders (www.wbl.com)
World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.
WBL is a U.S.-based company with a 100% remote workforce.
This is a remote Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern, Monday through Friday, although hours worked may be greater based upon operational requirements. The job requires excellent oral and written command of the English language. Resumes must be submitted in English.
Job Description:
The Business Management department is responsible for developing policies, procedures and reporting across all areas of the company. Business Management team members work with management and staff in every department in the company to draft and roll out policies & procedures, streamline workflow and processes, implement and monitor SLAs, develop efficient tracking/reporting, and provide organizational and administrative support to the business unit.
Our rapid growth has created an excellent career opportunity in our Business Management Department. The Business Management – Legal Analyst will be responsible for managing projects and initiatives aiming to improve efficiency within our Asset Resolution and Legal teams
Responsibilities:
- Work with the Business Management – Legal Team Leads and Supervisor to develop communications, policies, procedures, forms and reporting for the Legal departments within the company.
- Attend all Asset Resolution meetings to create and maintain reports.
- Work closely with the Asset Resolution and Legal departments in the company to streamline communication, workflow and processes.
- Draft Standard Operating Procedures (SOPs) and implement/monitor Service Level Agreements (SLAs) for all staff companywide.
- Work closely with HR to recommend optimal staffing and reporting lines based on workflow, volume and nature of tasks.
- Draft and implement policies, procedures, and training materials for assigned business unit(s).
- Work with the Team Leads to identify requirements, monitor progress, ensure implementation, and adhere to milestones and Key Performance Indicators (KPIs) to ensure project advancement.
- Learn the various functions/departments and staff across all areas of Asset Resolution, and serve as a “go-to” person for miscellaneous questions and requests.
- Adhere to SLAs specific to the Asset Resolution department’s KPIs, and maintain efficient tracking and reporting.
- Create documents, spreadsheets and presentations, and compose correspondence.
- Handle reporting, invoice submission and other Legal matters as needed.
- Meet project deadlines, identify project obstacles, proactively mitigate risks and escalate and resolve issues effectively.
- Track and report progress on various initiatives.
- Perform administrative tasks as needed.
- Other projects and duties as assigned.
