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Key Account Manager

Yesterday 2025/08/12
Other Business Support Services
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Job Description

Key Responsibilities:


Objectives of this role


Represent Dyson effectively with comprehensive knowledge of our offerings


Achieve objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts


Maintain a well-established relationships with retailers


Deliver volume sales targets


Develop an annual account plan that sets out the key strategic aims for Dyson and the retailer


Agree, update, communicate and administer all areas of the promotional planning cycle


Manage Promo budget in line with forecasts and promotional activity


Deliver an accurate 12 months rolling forecast that accounts for; sales trends, promotions, seasonality, distribution changes, and product exits.


Understand retailer profitability through the regular use of a margin tracker


Achieve the highest standards of execution for the Dyson brand on the Internet and in stores


Maximize shopper and consumer understanding through category management


Communicate activity to the field regularly through ‘Sales Force Effectiveness’


Improve compliance and in store standards


Provide the field with the necessary tools to guarantee high levels of execution


Responsibility for conversion on the customer website


Deliver compelling, well thought, through and inspiring presentations to the retailer


Construct ‘Winning Customer proposals’ as part of the Customer Business Meeting Sequence


Hold regular face to face meetings with retailer buying Team


Organise and deliver Quarterly Business Reviews between Head of Sales at Dyson and retailer


Work with internal departments such as Marketing, Finance and Supply Chain to drive through agreed customer initiatives.


Manage all areas of the Retailer-Dyson partnership


Effectively manage a network of contacts within Dyson and the retailer across different functions


Ensure Supply chain KPI’s and efficiencies are set and delivered against


Manage Annual Term Negotiations


Align the organisation to the account and negotiation objectives


Communicate and deliver against an agreed timetable


Finalize yearly agreements and signature process of contracts


Person specifications



Skills and Competencies


Minimum 10-12 years of Key Account experience


Previous experience of managing Key Accounts


Strong commercial acumen with a close attention to detail


Strong analytical skills to guide business strategy decisions


Self-motivated and able to work independently


Capability to be a hands-on type individual and demonstrating initiative


Ability to be strategic, performance and results driven


Building strong internal and external relationships with business stakeholders


Proven organizational and negotiation skills



Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.



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