Job Description
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Major Duties and Responsibilities
- Execute Regular IS Basic Tasks to keep the systems up & running
- Ensure adherence to Company policies and procedures
- Train branch management on system architecture, data management, retention and reporting, and other available IT tools to improve processes, productivity and customer service
- Basic Branch Technical Support such PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementation
- On call for after-hours IS issues including Day end problems
- Asset Management such as purchasing, shipping, tracking and maintenance
- Prepare and execute the annual tactical business plan for IS department
- Provide technical assistance within branch
- Responsible for compliance with Expeditors, all the procedures related to IS and conduct regular branch IS audits.
- Regular communication with Regional IS Manager and District Manager.
- Offers suggestions and comments to Regional IS Manager for system improvements
- Assists District Manager with preparation of the department budget
- Support branch disaster recovery efforts as they occur
- Deliver IS training courses within the branch and trains sales people on systems features and benefits
- Be supportive and actively participate in Sales calls where needed and appropriate
- Initiates and follow up independently on IS projects
Qualifications
- Basic PC & network skills
- Effective problem solving
- Ability to handle multiple tasks/projects
- Demonstrated customer service skills and proven interpersonal skills
- Good communication skills
- Inquisitive and exploratory mind-set
- Fluent in English
- Turkish is a must.
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation,
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Assistance Program
