Job Description
Who are we?Equinix is the world’s digital infrastructure company®, operatingover 260 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.Data Center TechnicianJob SummaryConducts testing and basic installations, escalating issues as required.ResponsibilitiesInstallationsInstalls ladder racks and fiber racewaysBuilds/Installs cagesInstalls cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panelsPerforms intra-cage and infrastructure installationsInstalls and grounds cabinets and two-post racksQueue ManagementEscalates SRs that require additional informationTesting/TroubleshootingConducts carrier circuit testingCross ConnectsInstalls/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra-building cross connectsDocumentation/ReportingMaintains accurate notes and records of activity fulfillment in ticketing systemProjectsSupports fulfillment of projects with direction from senior staffTrainingCompletes all assigned training in a timely mannerCustomer ManagementSupports customer satisfaction through timely and precise ordersQualificationsTypically requires a high school diploma and proven year of equivalent work experienceEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
