Dağtım Merkezi Operasyon Uzmanı(3PL) / 3PL Business Expert

Welcome to Logistics!
We're strengthening our Distribution Center team and looking for our Business Expert to join us !

Within the H&M Group, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products for our customers. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to, and guided by our H&M Group values.  We work with scalable and innovated technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, highly competent, motivated teams around the world.

Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels–while always being mindful of our impact on the environment.

As a Business Expert you will ensure well-functioning integration of systems (Especially WMS), as well as compliance to operational group standards & execution of changes.
Your main responsibilities are but not limited to:

• Maximize operational excellence by educating 3PL in the H&M WMS system functionality and key work processes.
• Monitor and support well-functioning system integration.
• Support DC operations.
• Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLC.
• Communicate change requests from 3PL to 3PL-DC Mgr./ Reg. S&Ops.
• Distribute & translate release notes to 3PL and monitor execution.
• Ensure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interrupted.
• Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).
• Ensure high quality level of all decided IT system related procedures and monitor correct implementation.
• Conduct business process audits regarding compliance to group standards.
• Act as PSR and NCG speaking person to global functions and local Sales and monitor compliance to PSR, sustainability and NCG standards.
• Support DC Mgr. to ensure all operational, system and service requirements to the 3PL and operational changes are implemented and met (e.g. ensure system release updates).

And as a person we believe you have the following qualities:

• Minimum 2 years of strong expertise in DC-level technology infrastructure and supplementing systems experience.
• Functional competencies for supporting technology and system-related operations and incidents.
• Strong operational DC log. expertise & process understanding.
• Proactivity in problem-solving and hands-on attitude to resolving incidents.
• Ability to understand system features and updates within a given time frame as well as ability for knowledge transfer.
• Strong communication & coordination skills.
• Ability to collaborate and co-create with others.
• Agile mindset with a positive attitude to change and meaningful growth.
• Inclusive and empathetic towards others whilst encouraging diversity.
• Ability to understand your impact to others and contribution to the bigger picture.
• Advanced user for Office 365 Applications (Outlook, Word, Excel, PowerPoint, MS Teams etc.)
• SAP knowledge is an asset.
• Minimum B1 Level English & C2 Level Turkish both written and verbal.

This is a fulltime permanent position, starting as soon as possible according to agreement, offered on a local contract, and based in our Logistics Center in Tuzla.
Apply by sending in your CV in English as soon as possible, but no later than the 13th of October 2024 Sunday end of day. Due to data policies, we only accept applications through career page.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. 

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. 

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.  Learn more about H&M here.